Privacy Statement

SMS Text Messaging Privacy Statement

 

Effective Date: November 3, 2026

Miguel A. Elias, APLC values your privacy and is committed to protecting the personal information of our clients and individuals who communicate with our office. This SMS Privacy Statement explains how we collect, use, maintain, and protect information associated with our text messaging services.

 

1. Information We Collect

When you communicate with our law firm through text messaging, we may collect the following information:

• Your name and mobile telephone number.

• The content of text messages exchanged with our office.

• Information related to appointment scheduling and client communications.

• Information you voluntarily provide through text messages.

• Communication dates, times, and delivery information.

 

2. How We Use Your Information

We use information collected through text messaging for legitimate business and legal service purposes, including:

• Communicating with clients regarding their legal matters.

• Providing appointment confirmations and reminders.

• Responding to questions and requests.

• Requesting documents or information necessary for legal representation.

• Providing case-related updates and administrative notifications.

• Maintaining appropriate records of client communications.

• Complying with applicable legal, regulatory, and professional obligations.

 

3. Information Sharing and Disclosure

Miguel A. Elias, APLC  does not sell your personal information or mobile telephone number.

We do not share your mobile information with third parties or affiliates for their own marketing or promotional purposes.

We may share limited information with trusted service providers who assist in operating our communications systems, scheduling platforms, case management systems, or other business operations, subject to appropriate confidentiality and security obligations.

Information may also be disclosed when required or permitted by law, court order, applicable professional obligations, or to protect the legal rights and interests of the firm and its clients.

 

4. Mobile Information and SMS Consent

Your mobile telephone number and SMS consent information will be used solely for purposes related to communications authorized by you and the services provided by our firm.

SMS consent, phone numbers, and text messaging opt-in information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

 

5. Confidentiality and Attorney-Client Privilege

We understand the sensitive nature of legal communications and take reasonable measures to protect client information.

However, ordinary SMS text messaging may not be encrypted or fully secure. Your wireless carrier, mobile device provider, or individuals with access to your mobile device may be able to access text messages.

For your protection, please avoid transmitting sensitive legal documents, financial information, passwords, Social Security numbers, or other highly confidential information through ordinary text messaging.

Attorney-client privilege and confidentiality protections are governed by applicable law and professional conduct rules. Not every text message is necessarily protected by attorney-client privilege.

 

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no electronic communication or data transmission method can be guaranteed to be completely secure.

 

7. Data Retention

We retain text message communications and related information for as long as reasonably necessary to fulfill the purposes described in this statement, comply with applicable legal and professional obligations, maintain appropriate client records, and resolve disputes.

 

8. Your Choices and Rights

You may choose to stop receiving SMS messages from our firm at any time by replying: STOP

For assistance, reply: HELP

You may also contact our office directly to request information about the personal information we maintain, subject to applicable legal requirements and record-retention obligations.

 

9. Third-Party Services

Our SMS communications may be facilitated through third-party messaging providers and wireless carriers. These providers may process certain information necessary to deliver messages and operate the messaging service.

Their handling of information may also be subject to their respective privacy policies and applicable laws.

 

10. Updates to This Privacy Statement

We may periodically update this SMS Privacy Statement to reflect changes in our practices, technology, or applicable legal requirements. The updated statement will be posted on our website with its revised effective date.

 

11. Contact Us

If you have questions about this Privacy Statement or our handling of personal information, please contact:

Miguel A. Elias, APLC

4224 Williams Boulevard Kenner, Louisiana 70065
(504) 469-3300
info@meliaslaw.com
migueleliaslaw.com

 

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